Listen to the Entire Lesson
While you are working, you will need to send information back and forth to business partners or to clients and customers. Since email is covered in its own separate section, let's work on sending packages through the mail and the fax machine."Hi Jack, I have the final documents requiring your signature. I will have them delivered to you by tomorrow. If you can sign them and return them, we can submit the documents by Friday.""Hi Ruth, I have the escrow papers ready for review. Should I mail them to you, or can I fax them?""Do you have a fax machine?""Can I have your fax number?""When you finish the final review, can you fax over the documents. Our fax number is 555-345-6789.""I have a package that I am going to send out. I will Fed-Ex it to you tonight."
Fed-Ex is a short way of saying Federal Express. It is a delivery company that ships immediately. A lot of businesses in the States use this method of shipping things, so it became common to say, 'Fed-Ex it.'"I believe I have your fax number. Is it 555-234-5678?"
If a person said they will send information, you might have to call them to check on the status if you haven't received it."Hi Mary, this is Diana at ABC Marketing Co. Can I get a status on the fax you are going to send over?""Can you check on the status of the documents you are faxing to me? I haven't received it.""Hi Mary, I didn't receive the fax last night. Can you fax it again? We should also confirm what fax number you have on file."