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At the Counter
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When you first reach the counter, you should give them your ticket and your passport. The first question they usually ask is how many are traveling with you.
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Is anybody traveling with you today?
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Is anybody else traveling with you?
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Are just you two traveling today?
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All airlines have a list of questions they have to ask you. Let's look at some of these questions.
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Did someone you do not know ask you to take something on the plane with you?
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Did you have possession of your luggage since you packed?
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Did you leave your luggage unattended at all in the airport?
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Are you carrying any weapons or firearms?
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Are you carrying any flammable material?
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Do you have any perishable food items?
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If you don't understand, you can't say yes or no to all of them. The correct answer for some of them is 'no' and some of them is 'yes'.
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How many pieces of luggage are you checking in?
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Do you have a carry on?
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Can you place your bag up here?
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How many carry on bags are you taking with you?
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Afterwards, they might ask if you prefer an aisle seat or a window seat.
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Do you prefer window or aisle?
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If they are out of aisle seats, they will ask you if window is ok.
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We do not have any aisle seats remaining. Is a window seat ok with you or would you prefer a middle seat?
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Some people like to be by the emergency exit. You can ask for that seat.
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Do you have a seat next to the emergency exit?
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Can I have a seat closest to the emergency exit?
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If they do, then you will get a seat by the exit, but if they don't, they will try to give you one that is close.
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All the seats next to the exit have been taken. I have a seat directly in front of it. Would you like that one?
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Finally, they will tell you the gate number and the boarding time.
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Here are your tickets. The gate number is on the bottom of the ticket. They will start boarding 20 minutes before the departure time. You should report to gate C2 by then. C2 is around the corner and down the hall. Thank you.
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